Legal notice

OVERVIEW Welcome to Aldervique! When we use the words "we", "our" and "us", we refer to Aldervique. Aldervique operates this online shop and website, including all related information, content, features, tools, products and services, in order to provide you as a customer with a personalised shopping experience ("Services"). Aldervique uses the Shopify platform to deliver the Services.

The following terms and the policies referenced herein ("Terms of Service" or "Terms") describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information about your rights and address, among other things, disclaimers and limitations of liability.

By using, visiting or otherwise accessing the Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you may not use the Services.

SECTION 1 – ACCESS AND ACCOUNT By accepting these Terms of Service, you confirm that you are of legal age in your country of residence and that you have given permission to any minors in your care to use the Services on devices you own or control. To use the Services, including browsing the online shop or purchasing products and services, we may ask you to provide certain information such as your email address, billing, payment and delivery details. You confirm that all information you provide is accurate, current and complete, and that you are authorised to share it. You are responsible for the security of your login credentials and for all activity that takes place under your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 – OUR PRODUCTS We endeavour to describe our products and services as accurately as possible. Please note, however, that product colours and appearance may differ from how they appear on screen, depending on the device you are using and its settings. We do not guarantee that the appearance or quality of products or services you purchase will fully match your expectations or the descriptions in the online shop. All product descriptions are subject to change at any time without prior notice. We reserve the right to discontinue the sale of any product at any time and to limit purchase quantities per person, region or country.

SECTION 3 – ORDERS By placing an order, you are making an offer to purchase. Aldervique reserves the right to accept or reject orders at its sole discretion. An order is only confirmed once Aldervique has accepted it and your payment has been received and processed. Please review your order carefully before submitting it. Once an order has been accepted, it may no longer be possible to cancel it. If we do not accept, amend or cancel an order, we will endeavour to notify you using the contact details you provided at checkout. Returns and exchanges are only possible in accordance with our Refund Policy [LINK]. You confirm that your purchase is intended for personal or household use and not for resale or export.

SECTION 4 – PRICES AND BILLING Prices, discounts and promotions may be changed without prior notice. The price charged for an order is the price in effect at the time of purchase, as shown in the order confirmation. Unless otherwise stated, prices do not include taxes, shipping costs, customs duties or other charges. Prices in our online shop may differ from those in physical stores or on third-party platforms. Promotions may be subject to separate terms; in the event of any conflict, the promotional terms shall prevail. You agree to provide current, complete and accurate purchase and payment information and to update it as necessary. You confirm that you are authorised to use the payment method you have provided and that you are responsible for all charges.

SECTION 5 – DELIVERY We are not responsible for delays in delivery. All delivery times are estimates and are not guaranteed. Risk and title pass to you once the products are handed over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY The Services and their content, including trademarks, text, images, graphics and other material, belong to Aldervique or its licensors and are protected by copyright and other intellectual property legislation. You may use the Services solely for personal, non-commercial purposes. All rights not expressly granted are reserved by Aldervique.

SECTION 7 – OPTIONAL TOOLS The Services may include third-party tools provided on an "as is" basis. We are not responsible for any damage arising from the use of these tools.

SECTION 8 – THIRD-PARTY LINKS The Services may contain links to external websites. We are not responsible for the content of or your use of those websites. You access them at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY Aldervique uses the Shopify platform to deliver the Services. All purchases are made directly with Aldervique, and Shopify is not responsible for any purchase-related enquiries. You release Shopify from any liability in connection with purchases made from Aldervique.

SECTION 10 – PRIVACY POLICY All personal data collected through the Services is processed in accordance with our Privacy Policy [LINK].

SECTION 11 – FEEDBACK By submitting feedback, you grant us the right to use it freely for the development and marketing of the Services without compensation.

SECTION 12 – ERRORS AND OMISSIONS We reserve the right to correct any inaccuracies and to cancel orders if information proves to be incorrect.

SECTION 13 – PROHIBITED USE You may not use the Services for unlawful purposes or in a manner that infringes the rights of any third party. Violations may result in the termination of your account.

SECTION 14 – TERMINATION We may terminate this agreement at any time without prior notice. Certain provisions shall survive termination of the agreement.

SECTION 15 – DISCLAIMER The Services and products are provided "as is" without warranties. To the fullest extent permitted by law, we are not liable for any damage arising from the use of the Services.

SECTION 16 – LIMITATION OF LIABILITY To the fullest extent permitted by law, Aldervique shall not be liable for any indirect or direct damages.

SECTION 17 – INDEMNIFICATION You agree to indemnify and hold harmless Aldervique and its partners from any claims arising from a breach of these Terms.

SECTION 18 – SEVERABILITY If any provision is found to be invalid, the remaining provisions shall continue in full force and effect.

SECTION 19 – ENTIRE AGREEMENT These Terms of Service constitute the entire agreement between you and Aldervique.

SECTION 20 – ASSIGNMENT You may not assign your rights without our written consent. We may assign our rights without prior notice to you.

SECTION 21 – GOVERNING LAW These Terms of Service shall be governed by the laws of the country in which ALDERVIQUE LTD is registered.

SECTION 22 – HEADINGS Headings are for convenience only and shall not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS We reserve the right to amend these Terms of Service. Changes will be published on this page and will take effect on the date specified.

SECTION 24 – CONTACT INFORMATION If you have any questions about these Terms of Service, please do not hesitate to get in touch: support@aldervique.com

ALDERVIQUE LIMITED
Office 3906, 39th Floor, The Center
99 Queen's Road Central
Central, Hong Kong
Company Number: 81094462
Website: https://aldervique.com
support@aldervique.com